Privacy Policy
Information Collected
At Abella we only collect information relevant to the processing of your order. This information is collected in compliance with the current UK Data Protection Act. We will only pass on your details if requested to do so by Law Enforcement agencies, for example in the prevention of fraud.
The type of data we request is:
Name
Address
Phone Number
Register with us
If you register with us we will only request your Invoice details, separate delivery address and e-mail address. On the registration page we also provide you with the option to opt out if you do not wish to subscribe to our electronic newsletter.
Payment details
All Credit and Debit card information is collected via Protx our Payment Process Provider. Abella does not keep records of your credit or debit card details. Any refunds are processed via Protx.
View or " Secure Online Payment" page for more information on Protx.
Cookies
We use cookies to provide the shopping basket function of the site, no personal information is collected during this process. Cookies are also used to track user movement through our site, this information is used to help us improve our service to you the customer. Again no personal information is collected.
Access to the data we hold on you
You have the right to request to see the data that we hold on you. You may also request to have this data removed, updated or rectified. Upon receiving your request we will provide you with a hardcopy of the data that we hold on you. There is a charge of £10.00 sterling to provide this information.
How to request your information:
By sending an e-mail to: orders@abella.co.uk
In writing:
Abella Head Office
Unit 4
Hilltop Meadows
Old London Road
Knockholt
Sevenoaks
TN14 7JW
For further information on "Data Protection" please go to http://www.informationcommissioner.gov.uk
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